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Currency: USD
  • AUD - Australian Dollar
  • BRL - Brazilian Real
  • GBP - British Pound Sterling
  • CAD - Canadian Dollar
  • CZK - Czech Republic Koruna
  • DKK - Danish Krone
  • EUR - Euro
  • HKD - Hong Kong Dollar
  • INR - Indian Rupee
  • IDR - Indonesian Rupiah
  • ILS - Israeli New Sheqel
  • JPY - Japanese Yen
  • MYR - Malaysian Ringgit
  • MXN - Mexican Peso
  • TWD - New Taiwan Dollar
  • NZD - New Zealand Dollar
  • NOK - Norwegian Krone
  • PHP - Philippine Peso
  • PLN - Polish Zloty
  • RUB - Russian Ruble
  • SAR - Saudi Riyal
  • SGD - Singapore Dollar
  • ZAR - South African Rand
  • KRW - South Korean Won
  • SEK - Swedish Krona
  • CHF - Swiss Franc
  • THB - Thai Baht
  • TRY - Turkish Lira
  • USD - US Dollar
  • UAH - Ukrainian Hryvnia
  • AED - United Arab Emirates Dirham
  Global
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  •  United States
  •  Deutschland
  •  United Kingdom
  •  France
  •  Nederland
  •  España
  •  Australia
  •  日本
  •  Switzerland
  •  Italia
  •  Brasil
  •  Česko
  •  Canada
  •  Danmark
  •  Sverige
  •  Norge
  •  Polska
  •  India
  •  Türkiye
  •  México
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  •  Hong Kong
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  •  New Zealand
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  •  Singapore
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  •  Österreich
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  •  Belgium
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  •  Saudi Arabia
  •  Thailand
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Return and Refund Policy


Returns Address:

CostumeWorld International
Room 3, 1st Floor, Kai Yue Commercial Building

2C Argyle St
Mong Kok, Kowloon
Hong Kong




       service@costumemascotworld.com


      +1 855 790 3439


        9:00 - 18:00 HKT ,   Monday to Friday






Unopened products purchased through us can be returned for a refund or exchange within 30 days from the date you made your order. Please read the below steps explaining how to exercise this.


1. Request a return number by e-mailing us or using on our website contact form before returning the product. Please include your name, order number, the reason for the return, and if you want to return for a refund or exchange for another product. Within 1 to 2 business days after submitting the request you will be contacted via email with an RMA number and product return instructions.

2. Returned items must be unopened. When returning a product, please write your RMA number on the package.

3. We cannot pay any return shipping costs. It is also the customer's responsibility to ensure that the returned goods are packed properly.

4.  Refunds will be issued back to the original payment method.
5.  Restocking fee of 15% will apply for ALL returned items.  Shipping is not refundable.


If you wish to get a replacement of the same product because of a defective product after 30 days from the date you made the order, all products we sell come with our own 6 month replacement warranty from the order date.  Please email us with your order number and description of the defect for a replacement.  We can send the same product or an equivalent product of similar value that you specify.

 

 

 

 

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© 2020 All Rights Reserved CostumeWorld International

CostumeWorld International

Room 3, 1st Floor, Kai Yue Commercial Building
2C Argyle St
Mong Kok, Kowloon
Hong Kong




       service@costumemascotworld.com


      +1 855 790 3439


        9:00 - 18:00 HKT ,   Monday to Friday





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